Requirements for the success of the electronic document management system at the Social Security Institution
DOI:
https://doi.org/10.54172/1v29qz41Keywords:
Document Management, Electronic Archive, Electronic Administration, Social Security CorporationAbstract
The study aimed to identify the requirements for the success of an electronic document management system at the Social Security Corporation in Jabal Al Akhdar. It used a descriptive and analytical approach and conducted a questionnaire among employees. Important findings include: 53.67% of employees believe that progress in documentary work does not depend on a clear plan, 74.2% receive computer training, 72% feel that senior management supports technology for document management, and employees believe that the system will improve speed, accuracy, transparency, and reduce corruption. The study recommends developing plans, investing in technology and infrastructure, establishing a dedicated administration for the electronic archive, and utilizing devices and systems effectively to develop information resources
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